FAQ

Frequently Asked Questions

How should I enter my monogram initials?

  Traditional monogram is first name initial, LAST name initial, and then the middle initial. The last name initial is usually a bit bigger due to it being in the middle. 

How long will it take to ship? 

Processing time is 3 to 5 business days BEFORE shipping, and longer during the holiday season.

Do you offer refunds / exchanges?? 

Please refer to the Return and Exchanges Policy.